Legal

Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains what information White Cloak Proxy ("we", "us") collects when you use whitecloakproxy.com and our proxy services, why we collect it, and the choices you have.

1. Information We Collect

Account information. Your email address and a password (stored in hashed form by our authentication provider — we never see or store your plain-text password).

Order and payment information. Records of the plans you purchase, your account balance, and payment status reported by our payment processor. Cryptocurrency payments are processed by NOWPayments; we receive the payment status and amount, not your wallet's private details. Note that blockchain transactions are inherently public.

Service data. Operational data needed to run your proxies — proxy status, subscription and expiry dates, rotation events, and credentials we generate for you.

Support communication. Messages you send us by email or Telegram, so we can resolve your request.

2. What We Do Not Collect

We do not require your name, physical address, or phone number to use the Service. We do not sell personal information to anyone, and we do not use third-party advertising trackers on the website.

3. Cookies

We use essential cookies to keep you signed in to your dashboard. These are required for the Service to function and are not used for advertising.

4. How We Use Information

  • to provision, operate, and support your proxies;
  • to process payments and maintain your account balance;
  • to send transactional email such as receipts and subscription expiry reminders;
  • to prevent fraud and abuse of the Service; and
  • to comply with legal obligations.

5. Third-Party Services

We share data only with the providers required to run the Service:

  • Supabase — authentication and database hosting for account and order data;
  • NOWPayments — cryptocurrency payment processing;
  • Email delivery provider — transactional email such as receipts and expiry reminders.

Each provider processes data only as needed to perform its function.

6. Data Retention and Security

We keep account and order records for as long as your account is active and as required for accounting and fraud-prevention purposes. Access to production systems is restricted, and traffic between you and the dashboard is encrypted with TLS.

7. Your Rights

You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete your account and associated personal data (subject to records we are legally required to keep). Email [email protected] and we will respond within 30 days.

8. Changes to This Policy

We may update this policy from time to time; the "Last updated" date above reflects the current version. Material changes will be announced on the website or by email.

9. Contact

Privacy questions? Email [email protected]. See also our Terms of Service.